{"id":7536,"date":"2021-10-11T10:57:19","date_gmt":"2021-10-11T09:57:19","guid":{"rendered":"https:\/\/exa.net.uk\/?page_id=7536"},"modified":"2023-12-07T14:37:49","modified_gmt":"2023-12-07T14:37:49","slug":"customer-feedback-procedure","status":"publish","type":"page","link":"https:\/\/edit.exa.net.uk\/customer-feedback-procedure\/","title":{"rendered":"Customer Feedback Procedure"},"content":{"rendered":"\t\t
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Customer Feedback<\/span> Procedure<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Exa Networks is committed to providing an efficient and responsive service to our customers and stakeholders. Whilst every effort is made to meet the high standards expected of us, we acknowledge that sometimes things don’t always go to plan. When this happens, we need to be informed so that all efforts are made to put things right and prevent similar issues in the future. One of the ways we show our commitment to this and to continuously improving our services is by listening to you, understanding and responding to your feedback, complaints and compliments.<\/p>

Our Customer Feedback Procedure has the following goals:<\/p>