{"id":20107,"date":"2023-12-07T11:37:58","date_gmt":"2023-12-07T11:37:58","guid":{"rendered":"https:\/\/exa.net.uk\/?p=20107"},"modified":"2024-02-15T12:24:14","modified_gmt":"2024-02-15T12:24:14","slug":"surfprotect-reporting-tools","status":"publish","type":"post","link":"https:\/\/edit.exa.net.uk\/help\/surfprotect\/using-surfprotect\/surfprotect-reporting-tools\/","title":{"rendered":"SurfProtect Reporting tools"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"20107\" data-post-id=\"20107\" data-obj-id=\"20107\" class=\"elementor elementor-20107 dce-elementor-post-20107\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-6b5c1107 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-dce-background-image-url=\"https:\/\/exa.net.uk\/wp-content\/uploads\/2022\/11\/blog-post-top.png\" data-id=\"6b5c1107\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[{&quot;_id&quot;:&quot;6d8e4b3&quot;,&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6c02da7a\" data-id=\"6c02da7a\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-158820 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"158820\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><img decoding=\"async\" src=\"https:\/\/exa.net.uk\/wp-content\/uploads\/2021\/02\/EXALogo-colour.svg\" alt=\"\" title=\"\"> Help<\/span><sup class=\"blog-tm\"><\/sup><span class=\"hub-image\"><\/span><\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38cbab09 elementor-widget__width-initial elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"38cbab09\" data-element_type=\"widget\" id=\"help-title\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">SurfProtect Reporting tools<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55cf20b elementor-widget__width-initial elementor-hidden-phone elementor-widget elementor-widget-spacer\" data-id=\"55cf20b\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0bfaed9 elementor-mobile-align-center elementor-align-center elementor-widget__width-initial post-info elementor-widget elementor-widget-global elementor-global-22017 elementor-widget-post-info\" data-id=\"0bfaed9\" data-element_type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-ba9c996 elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-edit\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-custom\">\n\t\t\t\t\t\t\t\t\t\t15 February 2024\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-676dc5c elementor-inline-item\" itemprop=\"author\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-user-circle\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-author\">\n\t\t\t\t\t\t\t\t\t\tExa Support\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45576f0e elementor-widget__width-initial elementor-hidden-phone elementor-widget elementor-widget-spacer\" data-id=\"45576f0e\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-5b337b7c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5b337b7c\" data-element_type=\"section\" id=\"main-article\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;_id&quot;:&quot;5fc546a&quot;,&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-10ee163d\" data-id=\"10ee163d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-760f2113 elementor-widget__width-auto elementor-toc--minimized-on-tablet elementor-widget elementor-widget-global elementor-global-19956 elementor-widget-table-of-contents\" data-id=\"760f2113\" data-element_type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;,&quot;h3&quot;,&quot;h4&quot;],&quot;exclude_headings_by_selector&quot;:&quot;H4,H5&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;marker_view&quot;:&quot;numbers&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t<h4 class=\"elementor-toc__header-title\">\n\t\t\t\tSurfProtect Reporting tools\t\t\t<\/h4>\n\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__760f2113\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__760f2113\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n\t\t\t\t\t<\/div>\n\t\t<div id=\"elementor-toc__760f2113\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<i class=\"elementor-toc__spinner eicon-animation-spin eicon-loading\" aria-hidden=\"true\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-5954ffd8\" data-id=\"5954ffd8\" data-element_type=\"column\" id=\"help-content\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-379e9f26 custom-posts elementor-widget elementor-widget-text-editor\" data-id=\"379e9f26\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>These tools allow for you to get an overview of the web activity that your SurfProtect service has filtered.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7990fc35 elementor-widget elementor-widget-heading\" data-id=\"7990fc35\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Website Analytics<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36cb5e99 custom-posts elementor-widget elementor-widget-text-editor\" data-id=\"36cb5e99\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Website Analytics provides an overview of all web requests made within a queried time period, providing information about when it happened, who did it, what they did and what the filtering decision was.<\/p><p>This is broken down into a number of easier to digest sections:<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3ff419 elementor-widget elementor-widget-heading\" data-id=\"f3ff419\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Query Options<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1d3dc1 custom-posts elementor-widget elementor-widget-text-editor\" data-id=\"e1d3dc1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>These options allow you to filter the Analytics results to a more limited set of results.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-786e678a dce_masking-none elementor-widget elementor-widget-image\" data-id=\"786e678a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"268\" height=\"47\" src=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/query_options.png\" class=\"attachment-large size-large wp-image-20026\" alt=\"\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0baf8ff custom-posts elementor-widget elementor-widget-text-editor\" data-id=\"0baf8ff\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The first three of these options are broad, quick filters which can be applied to the displayed results. By default, the \u2018All\u2019 filter is selected, which shows every request that has been filtered. Switching to the \u2018Permit\u2019 or \u2018Reject\u2019 filters shows only results which either have a Permitted or Rejected status.<\/p><p>The final option, the search icon, allows you to filter results in a much more granular way.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b92f87 dce_masking-none elementor-widget elementor-widget-image\" data-id=\"5b92f87\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"678\" height=\"441\" src=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/refine_log_search.png\" class=\"attachment-large size-large wp-image-20028\" alt=\"\" srcset=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/refine_log_search.png 678w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/refine_log_search-300x195.png 300w\" sizes=\"(max-width: 678px) 100vw, 678px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-956168e custom-posts elementor-widget elementor-widget-text-editor\" data-id=\"956168e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>This allows you to filter results down to specific time periods, internal or external ips, users, etc. The \u2018All\u2019, \u2018Permit\u2019 and \u2018Reject\u2019 options can be enabled, which will limit the results further to these specific statuses.<\/p><p>When these more advanced filters have been set, you can see them listed beneath the activity graph.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e727a58 elementor-widget elementor-widget-heading\" data-id=\"e727a58\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Activity Graph<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-451e470 custom-posts elementor-widget elementor-widget-text-editor\" data-id=\"451e470\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>This graph shows the rate of filtered requests over the queried time period. Requests are grouped into five-minute intervals so that the volume of traffic being generated over these time periods can be more easily visualised at high resolution.<\/p><p>The data in this graph shows permitted and rejected requests independently, however currently it is not possible to filter these results further and will not update to match the filters that are set.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5eacdc2 dce_masking-none elementor-widget elementor-widget-image\" data-id=\"5eacdc2\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"343\" src=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/activity_graph-1024x343.png\" class=\"attachment-large size-large wp-image-20002\" alt=\"\" srcset=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/activity_graph-1024x343.png 1024w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/activity_graph-300x100.png 300w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/activity_graph-768x257.png 768w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/activity_graph-1536x514.png 1536w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/activity_graph.png 1563w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48aac23 elementor-widget elementor-widget-heading\" data-id=\"48aac23\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Activity Logs<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85c0d08 custom-posts elementor-widget elementor-widget-text-editor\" data-id=\"85c0d08\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The final section of this page is the Activity logs themselves, which show data about every filtered web request that has been handled by your SurfProtect service. These logs are split into four tabs of data:<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0bc7526 dce_masking-none elementor-widget elementor-widget-image\" data-id=\"0bc7526\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"418\" src=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/activity_log-1024x418.png\" class=\"attachment-large size-large wp-image-20003\" alt=\"\" srcset=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/activity_log-1024x418.png 1024w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/activity_log-300x122.png 300w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/activity_log-768x313.png 768w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/activity_log.png 1177w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-dce-advanced-background-color=\"#E3D80036\" class=\"elementor-element elementor-element-3a6854e custom-posts elementor-widget elementor-widget-text-editor\" data-id=\"3a6854e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Activities: <\/strong>This is the most granular set of logs, showing every request in the order it happened during the queried time period, limited to the query filters set by the user.<\/p><p><strong>Unique activities:<\/strong> This is an alternative view of the Activities logs. In this view you can see all of the unique activities, how many times each has happened, when it first occurred and when it last occurred within the queried time period. Some information is not shown here, like usernames, as this view is focused on the number of occurrences rather than the specific logs.<\/p><p><strong>Searches: <\/strong>This is a view of all the requests seen by the filtering where an identifiable search query was found, again limited to queried time period and query filters.<\/p><p><strong>Unique searches: <\/strong>This is an alternative view of Search logs. In this view you can see all of the unique searches which were performed, how many times each has happened, when it first occurred and when it last occurred within the queried time period. Some information is not shown here, like usernames as this view is focused on the number of occurrences rather than the specific logs.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd08634 elementor-widget elementor-widget-heading\" data-id=\"bd08634\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Real-time Alerts<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5abc96a custom-posts elementor-widget elementor-widget-text-editor\" data-id=\"5abc96a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"page\" title=\"Page 2\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><p>SurfProtect Real-time Alerts is a monitoring system that looks for specific types of behaviour when users are web browsing. When a set of requests within a given timeframe are identified as something that should be reported upon, an incident is created with those requests as events within it.<\/p><p>The interface on the panel allows a user to view and manage these incidents as they are reported.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df7a434 elementor-widget elementor-widget-heading\" data-id=\"df7a434\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Reports<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bece7f1 custom-posts elementor-widget elementor-widget-text-editor\" data-id=\"bece7f1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"page\" title=\"Page 2\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<div class=\"page\" title=\"Page 2\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n\nWhen viewing the SurfProtect panel, if the user has been granted access to view Real-time Alerts, a menu option under the Reporting area will be visible (as shown in the image).\n\nFrom this menu users are able to view and\/or manage three different aspects of Real-time Alerts; Incidents, Contacts and History.\n\nIf you are unable to see this menu this may be due to the following:<br><br>\n<l>\n \t<li>Your user credentials are not associated with the ownership of the SurfProtect service.<\/li>\n \t<li>The user you are logged in with does not have sufficient access rights to view Real-time Alerts<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3006247 dce_masking-none elementor-widget elementor-widget-image\" data-id=\"3006247\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"271\" height=\"300\" src=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-11.50.52-271x300.png\" class=\"attachment-medium size-medium wp-image-21520\" alt=\"\" srcset=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-11.50.52-271x300.png 271w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-11.50.52-925x1024.png 925w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-11.50.52-768x851.png 768w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-11.50.52-1387x1536.png 1387w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-11.50.52.png 1508w\" sizes=\"(max-width: 271px) 100vw, 271px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03f56b3 elementor-widget elementor-widget-heading\" data-id=\"03f56b3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Managing logins<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f07c2c custom-posts elementor-widget elementor-widget-text-editor\" data-id=\"6f07c2c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div title=\"Page 2\"><div title=\"Page 2\"><div title=\"Page 2\"><p>Due to the sensitive nature of the data available, specific access rights must be granted to access the panel. The ability to access Real-time Alerts can only be granted by an existing user of that account.<\/p><p>For example, if a user needs to be able to view your Real-time Alerts then the Admin user can either grant an existing user access or create a new user with access.<\/p><div class=\"page\" title=\"Page 2\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><p>Once logged into the self administration panel, existing user logins for the account can be managed from the user menu in the top right hand corner.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9fe1602 dce_masking-none elementor-widget elementor-widget-image\" data-id=\"9fe1602\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"140\" src=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-11.51.03-300x140.png\" class=\"attachment-medium size-medium wp-image-21521\" alt=\"\" srcset=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-11.51.03-300x140.png 300w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-11.51.03-1024x478.png 1024w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-11.51.03-768x358.png 768w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-11.51.03-1536x716.png 1536w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-11.51.03-2048x955.png 2048w\" sizes=\"(max-width: 300px) 100vw, 300px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-311ef0a custom-posts elementor-widget elementor-widget-text-editor\" data-id=\"311ef0a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div title=\"Page 2\"><div title=\"Page 2\"><div title=\"Page 2\"><p>Selecting the \u2018Manage logins\u2019 menu option will navigate to show the list of all user logins for the account. This page then allows for the creating and updating of those users.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a2ddf3 dce_masking-none elementor-widget elementor-widget-image\" data-id=\"2a2ddf3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"86\" src=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-11-03-at-16.06.18-768x86.png\" class=\"attachment-medium_large size-medium_large wp-image-21640\" alt=\"\" srcset=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-11-03-at-16.06.18-768x86.png 768w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-11-03-at-16.06.18-300x34.png 300w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-11-03-at-16.06.18-1024x115.png 1024w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-11-03-at-16.06.18-1536x172.png 1536w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-11-03-at-16.06.18.png 1653w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed6f19c custom-posts elementor-widget elementor-widget-text-editor\" data-id=\"ed6f19c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div title=\"Page 2\"><div title=\"Page 2\"><div title=\"Page 2\"><div class=\"page\" title=\"Page 3\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><p>To create a new user account, and grant Real-time Alerts access, simply click the plus button in the top right corner of the Login Management table. This will open the user creation dialogue, which takes the following values:<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd6df3b dce_masking-none elementor-widget elementor-widget-image\" data-id=\"dd6df3b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"212\" src=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-11-03-at-16.08.09-300x212.png\" class=\"attachment-medium size-medium wp-image-21641\" alt=\"\" srcset=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-11-03-at-16.08.09-300x212.png 300w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-11-03-at-16.08.09-768x544.png 768w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-11-03-at-16.08.09.png 970w\" sizes=\"(max-width: 300px) 100vw, 300px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-dce-advanced-background-color=\"#E3D80036\" class=\"elementor-element elementor-element-e3a8dcc custom-posts elementor-widget elementor-widget-text-editor\" data-id=\"e3a8dcc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Customer:<\/strong> The customer you would like to assign the new user to.<\/p><p><strong>Real time alert user:<\/strong> A toggle that allows the user to access real time alerts data for the account.<\/p><p><strong>Application Access:<\/strong> The applications the user is able to access. This will allow the user to access the full panel, or only the SurfProtect panel.<\/p><p><strong>Real name:<\/strong> The full real name of the user.<\/p><p><strong>Username:\u00a0<\/strong>The chosen username for the user. This will be used to log into the application, and will be displayed on the panel after login.<\/p><p><strong>Password: <\/strong>Password for the new user, which must at least meet the medium strength requirements to be created.<\/p><p><strong>Comment:\u00a0<\/strong>This section allows you to add additional comments. This is not required.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f92d27 custom-posts elementor-widget elementor-widget-text-editor\" data-id=\"6f92d27\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div title=\"Page 2\"><div title=\"Page 2\"><div title=\"Page 2\"><div class=\"page\" title=\"Page 3\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 3\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><p>For existing users, toggling &#8216;Real time alert user&#8217; on the Login Management table will prompt to either enable or disable the ability for the user to access Real-time Alerts data on the panel.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-605b015 elementor-widget elementor-widget-heading\" data-id=\"605b015\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Managing contacts<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f9401d custom-posts elementor-widget elementor-widget-text-editor\" data-id=\"3f9401d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div title=\"Page 2\"><div title=\"Page 2\"><div title=\"Page 2\"><div class=\"page\" title=\"Page 3\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 3\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><p>This is the area where designated contacts for Real-time Alerts are setup and managed. A contact is defined as someone who should receive notifications about incidents (e.g. Safeguarding Officer\/Lead). Each contact is made up of three parts:<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3dfedb dce_masking-none elementor-widget elementor-widget-image\" data-id=\"e3dfedb\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"93\" src=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-11.52.03-768x93.png\" class=\"attachment-medium_large size-medium_large wp-image-21532\" alt=\"\" srcset=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-11.52.03-768x93.png 768w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-11.52.03-300x36.png 300w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-11.52.03-1024x124.png 1024w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-11.52.03-1536x186.png 1536w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-11.52.03-2048x247.png 2048w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-dce-advanced-background-color=\"#E3D80036\" class=\"elementor-element elementor-element-cc82884 custom-posts elementor-widget elementor-widget-text-editor\" data-id=\"cc82884\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Contact information: <\/strong>First name and last name<\/p><p><strong>Contact method:<\/strong> Email is the only available contact method currently. In future alternative methods of contact may be developed<\/p><p><strong>Locations managed: <\/strong>Identification of all Locations the User is to receive alerts for<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba9c926 custom-posts elementor-widget elementor-widget-text-editor\" data-id=\"ba9c926\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div title=\"Page 2\"><div title=\"Page 2\"><div title=\"Page 2\"><div class=\"page\" title=\"Page 3\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 3\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><p>Adding a contact who does not already have a user profile will only generate the alert emails and will not grant access to the Real-time Alert area within the panel.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ebb220b elementor-widget elementor-widget-heading\" data-id=\"ebb220b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Incidents<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cde50bc custom-posts elementor-widget elementor-widget-text-editor\" data-id=\"cde50bc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div title=\"Page 2\"><div title=\"Page 2\"><div title=\"Page 2\"><div class=\"page\" title=\"Page 3\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 3\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><p>An incident is a one or more online activities (\u201cevents\u201d) that are deemed to be potentially harmful. There are two types of incident, category and keyword. The number of events required to trigger an incident depends on the specific category or keyword.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7e537f elementor-widget elementor-widget-heading\" data-id=\"e7e537f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Category<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b11af2 custom-posts elementor-widget elementor-widget-text-editor\" data-id=\"3b11af2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div title=\"Page 2\"><div title=\"Page 2\"><div title=\"Page 2\"><div class=\"page\" title=\"Page 3\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 3\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><p>Attempts to directly visit a website with containing a specific type of category, as determined by SurfProtect\u2019s content classification system.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-768f876 dce_masking-none elementor-widget elementor-widget-image\" data-id=\"768f876\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"362\" src=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.17.30-768x362.png\" class=\"attachment-medium_large size-medium_large wp-image-21533\" alt=\"\" srcset=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.17.30-768x362.png 768w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.17.30-300x141.png 300w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.17.30-1024x482.png 1024w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.17.30-1536x723.png 1536w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.17.30.png 1988w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9d5e17 elementor-widget elementor-widget-heading\" data-id=\"f9d5e17\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Keyword<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-802830a custom-posts elementor-widget elementor-widget-text-editor\" data-id=\"802830a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div title=\"Page 2\"><div title=\"Page 2\"><div title=\"Page 2\"><div class=\"page\" title=\"Page 3\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 3\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><p>Attempts to search for restricted words or phrases from a given keyword list on websites like Google, Bing and Wikipedia.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c401984 dce_masking-none elementor-widget elementor-widget-image\" data-id=\"c401984\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"363\" src=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.17.43-768x363.png\" class=\"attachment-medium_large size-medium_large wp-image-21534\" alt=\"\" srcset=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.17.43-768x363.png 768w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.17.43-300x142.png 300w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.17.43-1024x484.png 1024w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.17.43-1536x726.png 1536w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.17.43.png 1990w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20ceede elementor-widget elementor-widget-heading\" data-id=\"20ceede\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Incident overview<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7319d0 custom-posts elementor-widget elementor-widget-text-editor\" data-id=\"f7319d0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div title=\"Page 2\"><div title=\"Page 2\"><div title=\"Page 2\"><div class=\"page\" title=\"Page 3\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 3\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><p>This overview lists all incidents which have occurred within the SurfProtect service.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c81f523 custom-posts elementor-widget elementor-widget-text-editor\" data-id=\"c81f523\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div title=\"Page 2\"><div title=\"Page 2\"><div title=\"Page 2\"><div class=\"page\" title=\"Page 3\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 3\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 5\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><p>At a glance, each incident row allows you to view<\/p><ol><li>When the incident began,<\/li><li>The incident\u2019s current state.<\/li><li>The SurfProtect location associated with the incident.<\/li><li>The name of the staff member assigned to the incident.<\/li><li>The username of the individual who generated the incident.<\/li><li>The category or keyword list associated with the incident.<\/li><\/ol><p>From here you can alter the state of an incident between Open, Assigned or Closed.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af62b5f dce_masking-none elementor-widget elementor-widget-image\" data-id=\"af62b5f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"323\" src=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.23.54-768x323.png\" class=\"attachment-medium_large size-medium_large wp-image-21535\" alt=\"\" srcset=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.23.54-768x323.png 768w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.23.54-300x126.png 300w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.23.54-1024x430.png 1024w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.23.54-1536x645.png 1536w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.23.54-2048x860.png 2048w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-dce-advanced-background-color=\"#E3D80036\" class=\"elementor-element elementor-element-ca6bfa8 custom-posts elementor-widget elementor-widget-text-editor\" data-id=\"ca6bfa8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Open: <\/strong>New, unassigned incident. In this state you have the option to assign the incident to a specific staff member.<\/p><p><strong>Assigned:<\/strong> Ongoing incident which is assigned to a staff member.<\/p><p><strong>Closed:<\/strong> An incident which has been deemed as complete.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01bd10a custom-posts elementor-widget elementor-widget-text-editor\" data-id=\"01bd10a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div title=\"Page 2\"><div title=\"Page 2\"><div title=\"Page 2\"><div class=\"page\" title=\"Page 3\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 3\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 5\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><p>Select the eye icon , to view any incident in further detail<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-375359b custom-posts elementor-widget elementor-widget-text-editor\" data-id=\"375359b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div title=\"Page 2\"><div title=\"Page 2\"><div title=\"Page 2\"><div class=\"page\" title=\"Page 3\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 3\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 5\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 5\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><p>Viewing a specific incident gives a more detailed view of the incident as a whole, broken up into three sections:<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b4e7d2 dce_masking-none elementor-widget elementor-widget-image\" data-id=\"0b4e7d2\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"238\" src=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.28.32-768x238.png\" class=\"attachment-medium_large size-medium_large wp-image-21536\" alt=\"\" srcset=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.28.32-768x238.png 768w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.28.32-300x93.png 300w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.28.32-1024x318.png 1024w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.28.32-1536x477.png 1536w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.28.32-2048x636.png 2048w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-dce-advanced-background-color=\"#E3D80036\" class=\"elementor-element elementor-element-51381a8 custom-posts elementor-widget elementor-widget-text-editor\" data-id=\"51381a8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Incident information:<\/strong> Gives you the same overview as was available on the incidents list; however in this view there is the option to reassign the incident to a different user and the unique identifier for the incident.<\/p><p><strong>Comments:<\/strong> Lists any comments that users have made on the incident itself. Each comment record shows a time stamp, the user who commented and the comment itself. Click the plus icon on the right of the comments title bar to add a new comment.<\/p><p><strong>Events:<\/strong> Shows every event that is linked to this incident. Each event is time stamped and provides the host that was visited. If the alert was raised due to a restricted keyword being searched then the search query and specific matched keyword will also be listed.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86052c5 dce_masking-none elementor-widget elementor-widget-image\" data-id=\"86052c5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"133\" src=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.45.24-768x133.png\" class=\"attachment-medium_large size-medium_large wp-image-21537\" alt=\"\" srcset=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.45.24-768x133.png 768w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.45.24-300x52.png 300w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.45.24-1024x177.png 1024w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.45.24-1536x265.png 1536w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.45.24-2048x353.png 2048w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe958c0 elementor-widget elementor-widget-heading\" data-id=\"fe958c0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">History<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e63b00 custom-posts elementor-widget elementor-widget-text-editor\" data-id=\"2e63b00\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div title=\"Page 2\"><div title=\"Page 2\"><div title=\"Page 2\"><div class=\"page\" title=\"Page 3\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 3\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 5\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 5\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 6\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><p>This section details all actions performed by users within the Real-time Alerts section of your panel. A single history record shows:<\/p><ol><li><p>The time the action was actioned<\/p><\/li><li><p>What action was performed<\/p><\/li><li><p>Who performed the action<\/p><\/li><\/ol><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d375506 dce_masking-none elementor-widget elementor-widget-image\" data-id=\"d375506\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"381\" src=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.52.32-768x381.png\" class=\"attachment-medium_large size-medium_large wp-image-21538\" alt=\"\" srcset=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.52.32-768x381.png 768w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.52.32-300x149.png 300w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.52.32-1024x507.png 1024w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.52.32-1536x761.png 1536w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.52.32-2048x1015.png 2048w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d825c48 custom-posts elementor-widget elementor-widget-text-editor\" data-id=\"d825c48\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div title=\"Page 2\"><div title=\"Page 2\"><div title=\"Page 2\"><div class=\"page\" title=\"Page 3\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 3\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 4\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 5\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 5\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 6\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><div class=\"page\" title=\"Page 6\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><p>Alongside this is any extra information that was recorded about the action, such as who an incident was assigned to. Click on the eye icon on the right of each row to view any history record in further detail.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f467432 dce_masking-none elementor-widget elementor-widget-image\" data-id=\"f467432\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"205\" src=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.55.44-768x205.png\" class=\"attachment-medium_large size-medium_large wp-image-21539\" alt=\"\" srcset=\"https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.55.44-768x205.png 768w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.55.44-300x80.png 300w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.55.44-1024x273.png 1024w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.55.44-1536x409.png 1536w, https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2023\/06\/Screenshot-2023-10-26-at-12.55.44-2048x546.png 2048w\" sizes=\"(max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-8e90a5c elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8e90a5c\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;_id&quot;:&quot;62e95af&quot;,&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-afe7a56\" data-id=\"afe7a56\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-691a50c3 next-read-section elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"691a50c3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><span class=\"lightblue\">Suggested<\/span> Next Read <span class=\"lightblue\"><\/span><\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5523089b custom-slider blog-slide custom-slider-green elementor-widget__width-initial elementor-widget elementor-widget-ucaddon_uc_card_post_carousel_blog\" data-id=\"5523089b\" data-element_type=\"widget\" data-widget_type=\"ucaddon_uc_card_post_carousel_blog.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n<!-- start Card Post Carousel - Blog -->\n\t\t<link id='font-awesome-css' href='https:\/\/edit.exa.net.uk\/wp-content\/plugins\/unlimited-elements-for-elementor\/assets_libraries\/font-awesome6\/fontawesome-all.min.css' type='text\/css' rel='stylesheet' >\n\t\t<link id='font-awesome-4-shim-css' href='https:\/\/edit.exa.net.uk\/wp-content\/plugins\/unlimited-elements-for-elementor\/assets_libraries\/font-awesome6\/fontawesome-v4-shims.min.css' type='text\/css' rel='stylesheet' >\n\t\t<link id='owl-carousel-css' href='https:\/\/edit.exa.net.uk\/wp-content\/plugins\/unlimited-elements-for-elementor\/assets_libraries\/owl-carousel\/assets\/owl.carousel.css' type='text\/css' rel='stylesheet' >\n\n<style>\/* widget: Card Post Carousel - Blog *\/\n\n#uc_uc_card_post_carousel_blog_elementor_5523089b *{\n  box-sizing:border-box;\n}\n#uc_uc_card_post_carousel_blog_elementor_5523089b{\n  position:relative;\n}\n#uc_uc_card_post_carousel_blog_elementor_5523089b .uc_image_carousel_content{\n\ttext-align:left;\n    display: flex;\n     flex-flow: column nowrap;\n}\n#uc_uc_card_post_carousel_blog_elementor_5523089b .ue_post_carousel_item\n{\n  overflow:hidden;\n  \n}\n\n#uc_uc_card_post_carousel_blog_elementor_5523089b .ue_post_btn_holder\n{\n  margin-top:auto;\n}\n\n#uc_uc_card_post_carousel_blog_elementor_5523089b .uc_more_btn{\n\n  display:inline-block;\n  text-align:center;\n  text-decoration:none;\n} \n\n.uc_overlay_image_carousel .uc_more_btn{\n  text-decoration:none;\n  display:inline-block;\n}\n\n.uc_overlay_image_carousel .uc_post_title{\n  font-size:21px;\n  text-decoration:none;\n}\n\n#uc_uc_card_post_carousel_blog_elementor_5523089b .owl-nav .owl-prev{\n    position:absolute;\n    left:-40px;\n    display:inline-block;\n    text-align:center;\n}\n#uc_uc_card_post_carousel_blog_elementor_5523089b .owl-nav .owl-next{\n  position:absolute;\n    right:-40px;\n  display:inline-block;\n  text-align:center;\n}\n\n\n#uc_uc_card_post_carousel_blog_elementor_5523089b .owl-dots {\noverflow:hidden;\ndisplay:false !important;\ntext-align:center;\n}\n\n#uc_uc_card_post_carousel_blog_elementor_5523089b .owl-dot {\nborder-radius:50%;\ndisplay:inline-block;\n}\n\n<\/style>\n\n<div class=\"uc_overlay_image_carousel\" id=\"uc_uc_card_post_carousel_blog_elementor_5523089b\" style=\"direction:ltr;\">\n   <div class=\"uc_carousel owl-carousel owl-theme\">\n   \t\t<div class=\"uc_image_carousel_container_holder ue_post_carousel_item\">\n  <div class=\"uc_image_carousel_placeholder\">\n    <a href=\"https:\/\/edit.exa.net.uk\/knowledge-hub\/technical\/ensuring-robust-security-through-regular-firewall-updates\/\">\n\t\t\n      <div class=\"custom-slider-bg\" style=\"background-image:url(https:\/\/edit.exa.net.uk\/wp-content\/uploads\/2021\/03\/fortinet-logo.svg); background-size:cover; background-position:center; height:115px;\">\n\t\t<div class=\"color-bg\">\n\t\t\t<div class=\"content-info\">\n\t\t\t\t<a href=\"https:\/\/edit.exa.net.uk\/knowledge-hub\/technical\/ensuring-robust-security-through-regular-firewall-updates\/\" style=\"text-decoration:none;\"><div class=\"uc_post_title\" style=\"text-decoration:none;\">Ensuring Robust Security Through Regular Firewall Updates<\/div><\/a>\t\t\t<\/div>\n\t\t\n\t\t<\/div>\n      <\/div>\n\t<\/a>\n  <\/div>\n\n  <div class=\"uc_image_carousel_content\" >\n    <a class=\"post-link\" href=\"https:\/\/edit.exa.net.uk\/knowledge-hub\/technical\/ensuring-robust-security-through-regular-firewall-updates\/\">Read Next<\/a>  <\/div>\n<\/div>\n\n   <\/div>\t\n<\/div>\n<!-- end Card Post Carousel - 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Website Analytics Website Analytics provides an overview of all web requests made within a queried time period, providing information about when it happened, who did it, what they did and what the filtering decision was. &#8230; <a title=\"SurfProtect Reporting tools\" class=\"read-more\" href=\"https:\/\/edit.exa.net.uk\/help\/surfprotect\/using-surfprotect\/surfprotect-reporting-tools\/\" aria-label=\"Read more about SurfProtect Reporting tools\">Read more<\/a><\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"footnotes":""},"categories":[88,81],"tags":[],"_links":{"self":[{"href":"https:\/\/edit.exa.net.uk\/wp-json\/wp\/v2\/posts\/20107"}],"collection":[{"href":"https:\/\/edit.exa.net.uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/edit.exa.net.uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/edit.exa.net.uk\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/edit.exa.net.uk\/wp-json\/wp\/v2\/comments?post=20107"}],"version-history":[{"count":34,"href":"https:\/\/edit.exa.net.uk\/wp-json\/wp\/v2\/posts\/20107\/revisions"}],"predecessor-version":[{"id":23333,"href":"https:\/\/edit.exa.net.uk\/wp-json\/wp\/v2\/posts\/20107\/revisions\/23333"}],"wp:attachment":[{"href":"https:\/\/edit.exa.net.uk\/wp-json\/wp\/v2\/media?parent=20107"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/edit.exa.net.uk\/wp-json\/wp\/v2\/categories?post=20107"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/edit.exa.net.uk\/wp-json\/wp\/v2\/tags?post=20107"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}