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Our Team

Find out more about the teams that make Exa

Meet our Directors

Established in 2003, Exa’s founder Thomas Mangin and Michael Syree play an active role in steering the company and ensuring its customers, suppliers and employees remain at the forefront of everything we do.


Thomas Mangin

Operational & Technical Director

Michael Syree

Executive Chairman

Meet our General Manager

Our General Manager oversees the business’ overall day to day operations.


Liane Farrell

General Manager

Meet our Reception Team

Providing our customers and visitors with a friendly welcome to our HQ and assistance on the phone to ensure your queries are dealt with by the right team.


Karen Broster


Meet our Support Team

Our experienced and in-house support team are on hand from 8am – 6pm weekdays and 10am – 4pm on weekends and bank holidays, giving you the peace of mind that help is available when you need it the most.

lewis support

Lewis Aird

Customer Operations Manager
patrick support

Patrick Copley

Customer Operations Team Leader
samia support

Samia Hussain

Customer Operations Specialist
Dean support

Dean Martindale

Support Technician
courtney support

Courtney Walker

Support Technician
daniel support

Daniel Bertram

Support Technician

Benji Philip

Support Technician

Meet our Sales Team

Our Sales Team is here to help you find products and services that suit your requirements.

simon sales

Simon Eagles

Key Account Manager
damon sales

Damon Waite

Key Account Manager
Matt sales

Matthew Connor

Key Account Manager
Sue sales

Sue Smith

Internal Sales Executive

Meet our Provisioning Team

Our Provisioning Team liaises with our suppliers to make sure your order process and installation runs smoothly.

ben provisioning

Benjamin Johns

Provisioning Coordinator
Karen provisioning

Karen Matthews

Provisioning Coordinator
Matthew provisioning

Matthew Robbins

Provisioning Coordinator

Meet our Finance Team

Our Finance Team is here to help if you have any questions about invoices and purchase orders.

jo finance

Jo-ann Calvert

Finance Supervisor
July finance

July Day

Senior Finance Administrator
Paige finance

Paige Ilett

Finance Administrator

Karen Broster

Reception and Finance Administrator

Meet our Marketing Team

Our Marketing Team keeps customers in the loop about the products and services available at Exa.

Brook marketing

Brook Walker

Campaign Coordinator
alan exa foundation

Alan O'Donohoe

Specialist Leader in Education

The Exa Foundation

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Is DarkLight connectivity best suited to you?

Dark fibre is perfect if you are looking for a potentially limitless, ultrafast connection with complete flexibility and control.

If you fully rely on the internet, a dark fibre connection could be the best option for you.

Is Leased Line connectivity best suited to you?

Leased Lines are best suited to you if you have high bandwidth requirements and need a reliable, uncontended service.

It is ideal for you if you regularly carry out large uploads and downloads, use cloud based services and a VoIP telephone system as well as video conferencing, for everyday communication.

Is GPON connectivity best suited to you?

GPON is a great choice for you if you need gigabit speeds but don’t need them to be symmetrical. It is becoming more widely available across the UK but may not be immediately available to you yet.

Is Rural Fibre connectivity best suited to you?

If you want to make the move to full fibre, but are based in a rural area, this option is for you.

Is FTTP connectivity best suited to you?

If you have a number of users who use cloud-based applications to upload and download data on a daily basis, but don’t transfer large amounts of data, FTTP might be your best option.

Is Gfast connectivity best suited to you?

If your line cannot support a minimum of 100Mbps, this connection is not for you. Gfast must meet the speed as a minimum. 

If your line meets this need, and you’re looking for an ultrafast, consistent and reliable connection without the hassle and upheaval of construction work – this could be a good fit.

It’s worth noting that Gfast is a stop gap to FTTP, and is not a technology that is likely to be around for a long time.

Is FTTC connectivity best suited to you?

If you need more bandwidth but don’t really need a guaranteed speed, FTTC could be for you. It is widely available throughout the UK, making it suitable as a main connection. As this connection provides higher speeds than ADSL, it is also a good option for a back up to a leased line.

As with ADSL, once the PSTN is turned off in 2025/26, FTTC will become virtually obsolete and at the very least you will require FTTP to remain connected.



Office hours

Monday: 8:30am – 5pm
Tuesday: 8:30am – 5pm
Wednesday: 8:30am – 5pm
Thursday: 8:30am – 5pm
Friday: 8:30am – 5pm
Saturday: Closed
Sunday: Closed


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Office hours

Monday: 8am – 4pm
Tuesday: 8am – 4pm
Wednesday: 8am – 4pm
Thursday: 8am – 4pm
Friday: 8am – 4pm
Saturday: Closed
Sunday: Closed


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Office hours

Monday: 8am – 5pm
Tuesday: 8am – 5pm
Wednesday: 8am – 5pm
Thursday: 8am – 5pm
Friday: 8am – 5pm
Saturday: Closed
Sunday: Closed

Is DSL connectivity best suited to you?

DSL connections offer very limited bandwidth so it might be right for you if you typically use the internet for less data-intensive tasks. If you’re sending emails, browsing the web, downloading very small files and working with small amounts of data – you should be fine with DSL.

It is worth noting connections based on copper wire, like DSL, will be switched off in the UK by Openreach, with a phased approach due to begin at the end of 2025. If you don’t have a fibre connection at the moment, you’ll need to upgrade this as well as move to a VoIP telephone system.

Technical Support

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Office hours

Monday: 8am – 6pm
Tuesday: 8am – 6pm
Wednesday: 8am – 6pm
Thursday: 8am – 6pm
Friday: 8am – 6pm
Saturday: 10am – 4pm
Sunday: 10am – 4pm