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PROTECT & CONNECT®

Smoothwall Monitor

Protecting your learners with a real-time monitoring solution

Safeguarding software for your school

Our partnership with market-leading digital monitoring solution provider, Smoothwall, enables us to provide you with a safeguarding solution you can rely on. Using the latest technology and expertly-trained human moderators, Smoothwall Monitor alerts safeguarding staff to students at risk online within minutes. Students who may be exposed to harms such as; cyberbullying, online grooming or content relating to self harm.

Real-time monitoring and alerts: Captures user activity as it happens with immediate notifications sent to designated safeguarding leads in real-time by phone, email, enabling early intervention and prevention of cyberbullying, grooming and suicide.  

24/7 human moderation: Advanced digital monitoring, using the latest technology and team of expertly-trained human moderators who analyse and review risk alerts on your behalf to help identify students at serious risk.

DfE and Home Office compliant: Deploy appropriate monitoring that supports your safeguarding team in rapidly detecting the warning signs of a potential incident and fulfil’s the KCSiE and Prevent Duty statutory requirements.

Smoothwall Monitor Features

24/7 monitoring
24/7 Human moderation

A highly trained team of moderators alert and notify you of risks using Smoothwall
Monitor’s level 1 to 5 grading system.

BYOD compatible
BYOD Compatible

Helps you enforce your BYOD policy by monitoring personal devices and smartphones connected to your school network.

false positive reduction
False positive reduction

Smoothwall's in-house moderators ensures that false positive alerts are kept to a minimum, so you can focus on real risks. 

Complete device coverage
Complete device coverage

Comprehensive monitoring that safeguards your staff and students on Windows, iPad, Mac, Chromebook and Android devices.

Home working
Home Working

Allows you to monitor learners and educators on school supplied devices regardless of whether they are in school or at home. 

user defined library
Record management integration

Integrates with Smoothwall Record Manager, CPOMS and MyConcern to help provide a holistic view of a child’s wellbeing.

Cloud console
Cloud Console

Intuitive cloud-based user interface allowing you to manage, review and analyse alerts and captured activity anywhere, at any time.

comprehensive reporting
Comprehensive Reporting

Fast, schedulable reporting, featuring screenshots that provide you with detailed information to help you take appropriate action.

national reach

Customer Opinions 

The Exa Foundation

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Other

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Is DarkLight connectivity best suited to you?

Dark fibre is perfect if you are looking for a potentially limitless, ultrafast connection with complete flexibility and control.

If you fully rely on the internet, a dark fibre connection could be the best option for you.

Is Leased Line connectivity best suited to you?

Leased Lines are best suited to you if you have high bandwidth requirements and need a reliable, uncontended service.

It is ideal for you if you regularly carry out large uploads and downloads, use cloud based services and a VoIP telephone system as well as video conferencing, for everyday communication.

Is GPON connectivity best suited to you?

GPON is a great choice for you if you need gigabit speeds but don’t need them to be symmetrical. It is becoming more widely available across the UK but may not be immediately available to you yet.

Is Rural Fibre connectivity best suited to you?

If you want to make the move to full fibre, but are based in a rural area, this option is for you.

Is FTTP connectivity best suited to you?

If you have a number of users who use cloud-based applications to upload and download data on a daily basis, but don’t transfer large amounts of data, FTTP might be your best option.

Is Gfast connectivity best suited to you?

If your line cannot support a minimum of 100Mbps, this connection is not for you. Gfast must meet the speed as a minimum. 

If your line meets this need, and you’re looking for an ultrafast, consistent and reliable connection without the hassle and upheaval of construction work – this could be a good fit.

It’s worth noting that Gfast is a stop gap to FTTP, and is not a technology that is likely to be around for a long time.

Is FTTC connectivity best suited to you?

If you need more bandwidth but don’t really need a guaranteed speed, FTTC could be for you. It is widely available throughout the UK, making it suitable as a main connection. As this connection provides higher speeds than ADSL, it is also a good option for a back up to a leased line.

As with ADSL, once the PSTN is turned off in 2025/26, FTTC will become virtually obsolete and at the very least you will require FTTP to remain connected.

Sales

Sales

Office hours

Monday: 8:30am – 5pm
Tuesday: 8:30am – 5pm
Wednesday: 8:30am – 5pm
Thursday: 8:30am – 5pm
Friday: 8:30am – 5pm
Saturday: Closed
Sunday: Closed

Finance

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Office hours

Monday: 8am – 4pm
Tuesday: 8am – 4pm
Wednesday: 8am – 4pm
Thursday: 8am – 4pm
Friday: 8am – 4pm
Saturday: Closed
Sunday: Closed

Provisioning

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Office hours

Monday: 8am – 5pm
Tuesday: 8am – 5pm
Wednesday: 8am – 5pm
Thursday: 8am – 5pm
Friday: 8am – 5pm
Saturday: Closed
Sunday: Closed

Is DSL connectivity best suited to you?

DSL connections offer very limited bandwidth so it might be right for you if you typically use the internet for less data-intensive tasks. If you’re sending emails, browsing the web, downloading very small files and working with small amounts of data – you should be fine with DSL.

It is worth noting connections based on copper wire, like DSL, will be switched off in the UK by Openreach, with a phased approach due to begin at the end of 2025. If you don’t have a fibre connection at the moment, you’ll need to upgrade this as well as move to a VoIP telephone system.

Technical Support

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Office hours

Monday: 8am – 6pm
Tuesday: 8am – 6pm
Wednesday: 8am – 6pm
Thursday: 8am – 6pm
Friday: 8am – 6pm
Saturday: 10am – 4pm
Sunday: 10am – 4pm