Customer Experience: New Roles Shaping Exa’s Service
Exa are proud to have won Best SME ISP at the ISPA Awards 2024. Find out more about why Exa were chosen as the Best Internet Provider for Business here…
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Backup Connections for Schools: What Makes a Reliable Failover?
In today’s classrooms, reliable internet access is essential. From cloud-based learning platforms to safeguarding systems and online assessments, schools are more connected than ever. But what happens when the connection drops?
Best SME ISP 2024 ISPA Winners, Exa
Exa are proud to have won Best SME ISP at the ISPA Awards 2024. Find out more about why Exa were chosen as the Best Internet Provider for Business here…
New PDNS from NCSC
PDNS protects users by blocking access to malicious domains. SurfProtect customers are already protected by this service, find out more about what PDNS is here.
New and Improved SurfProtect Application Controls
Exa are constantly looking at ways to improve our customer service. Take a look at what we have recently implemented.
How to protect your school from ransomware attacks
Knowledge Hub Knowledge HubTM The Coronavirus pandemic, and the subsequent UK lockdowns, school closures and remote working has had a lasting impact on schools and teachers. We’re now in a situation where teachers and students have either used their own computer or a school-provided machine on a home network. This leads to vulnerabilities and potential … Read more
What is VoIP?
Knowledge Hub Knowledge HubTM Play Video The technology behind the traditional landline telephone has become antiquated and will reach the end of its life in 2025 when the public switched telephone network (PSTN) is due to be retired. Voice over Internet Protocol (VoIP) will predominantly replace this service and will therefore become the mainstream way … Read more
What is contention ratio?
Knowledge Hub Knowledge HubTM Play Video Many things can affect the speed of your broadband connection but one that has a big impact is contention ratio. We know you must be thinking, what is it and more importantly how does it affect you? Let us explain. What is it? Contention ratio is how many other … Read more
What is content filtering and why is it important for schools?
Knowledge Hub Knowledge HubTM Play Video We all know how unsafe the internet can be and how easy it is to stumble across something we would rather we hadn’t. Not only can this be a safeguarding issue, but accessing unsuitable or potentially harmful material can also make your network vulnerable to malware attacks. Having a … Read more
What is latency?
Another word you may have heard whilst talking about the internet and in particular your connection, is latency.
