Speak to an expert : Live Chat exa online chat

Knowledge HubTMeducation

What is monitoring and why is it important for schools?

e-safeguarding monitoring child typing on laptop

It’s no secret we’re living in a digital age, we’re all glued to the internet whether it’s on our phone, laptop, PC, TV or tablet. It has become one of the most relied upon resources out there for education, work and personal use.

Whilst the internet has multiple benefits we must remain mindful that it also has its pitfalls. From hackers to extremism and bullying to pornography, the internet opens the floodgates to unsavoury, inappropriate and harmful content. With this in mind, the internet may be helping with the development of digital skills in young people, but how safe are they really from the dangers online and what can we do to protect them?

What is monitoring?

Monitoring allows you to keep track of any alarming activity and take appropriate action where concerns are raised. For example, it can detect when a student is accessing an inappropriate site or searching for something such as suicide or self harm. If this occurs it will alert your safeguarding team that someone is in need, allowing you to intervene.

Many will assume that if you have a proficient content filtering system it means you are fully covered, but monitoring takes this one step further. Content filtering and monitoring are complementary solutions which provide different levels of protection, and when used together cover all bases.

Why is monitoring important in education?

Appropriate filtering and monitoring need to be put in place to ensure complete compliance with government guidelines and ultimately ensure your students are prevented from accessing anything obscene or detrimental to their wellbeing. 

In the UK it is a legal requirement for educational establishments to provide a safe online learning environment for students. So, you need to bear this in mind and ensure you are meeting the statutory requirements as set out below.

Keeping Children Safe in Education (KCSIE)

Keeping Children Safe in Education (KCSIE) was introduced by the government as a statutory guideline stating schools must implement appropriate filtering and monitoring systems to ensure that students are effectively protected whilst online.

The Prevent Duty

The Prevent Duty is a statutory obligation for schools to keep children safe from the risk of radicalisation and extremism. It states that every teacher must be aware of the risks posed by the online activity of extremist groups, and how social media is being used to encourage young people to travel to Syria and Iraq.

Monitoring services, combined with content filtering ensure you are meeting your safeguarding obligations. Not only will monitoring services alert you about activity to act upon, you can use this information to determine which sites or keywords you should be filtering out. For example, if a new craze appears, the monitoring service will help you know what associated terms your pupils are searching for, and websites they are accessing. This will then allow you to add in these terms and urls to your content filtering service which will block it. 


Suggested Next Read

Related Knowledge Hub™ Articles

The Exa Foundation

Contact us


Contact us

Is DarkLight connectivity best suited to you?

Dark fibre is perfect if you are looking for a potentially limitless, ultrafast connection with complete flexibility and control.

If you fully rely on the internet, a dark fibre connection could be the best option for you.

Is Leased Line connectivity best suited to you?

Leased Lines are best suited to you if you have high bandwidth requirements and need a reliable, uncontended service.

It is ideal for you if you regularly carry out large uploads and downloads, use cloud based services and a VoIP telephone system as well as video conferencing, for everyday communication.

Is GPON connectivity best suited to you?

GPON is a great choice for you if you need gigabit speeds but don’t need them to be symmetrical. It is becoming more widely available across the UK but may not be immediately available to you yet.

Is Rural Fibre connectivity best suited to you?

If you want to make the move to full fibre, but are based in a rural area, this option is for you.

Is FTTP connectivity best suited to you?

If you have a number of users who use cloud-based applications to upload and download data on a daily basis, but don’t transfer large amounts of data, FTTP might be your best option.

Is Gfast connectivity best suited to you?

If your line cannot support a minimum of 100Mbps, this connection is not for you. Gfast must meet the speed as a minimum. 

If your line meets this need, and you’re looking for an ultrafast, consistent and reliable connection without the hassle and upheaval of construction work – this could be a good fit.

It’s worth noting that Gfast is a stop gap to FTTP, and is not a technology that is likely to be around for a long time.

Is FTTC connectivity best suited to you?

If you need more bandwidth but don’t really need a guaranteed speed, FTTC could be for you. It is widely available throughout the UK, making it suitable as a main connection. As this connection provides higher speeds than ADSL, it is also a good option for a back up to a leased line.

As with ADSL, once the PSTN is turned off in 2025/26, FTTC will become virtually obsolete and at the very least you will require FTTP to remain connected.



Office hours

Monday: 8:30am – 5pm
Tuesday: 8:30am – 5pm
Wednesday: 8:30am – 5pm
Thursday: 8:30am – 5pm
Friday: 8:30am – 5pm
Saturday: Closed
Sunday: Closed


Contact us

Office hours

Monday: 8am – 4pm
Tuesday: 8am – 4pm
Wednesday: 8am – 4pm
Thursday: 8am – 4pm
Friday: 8am – 4pm
Saturday: Closed
Sunday: Closed


Contact us

Office hours

Monday: 8am – 5pm
Tuesday: 8am – 5pm
Wednesday: 8am – 5pm
Thursday: 8am – 5pm
Friday: 8am – 5pm
Saturday: Closed
Sunday: Closed

Is DSL connectivity best suited to you?

DSL connections offer very limited bandwidth so it might be right for you if you typically use the internet for less data-intensive tasks. If you’re sending emails, browsing the web, downloading very small files and working with small amounts of data – you should be fine with DSL.

It is worth noting connections based on copper wire, like DSL, will be switched off in the UK by Openreach, with a phased approach due to begin at the end of 2025. If you don’t have a fibre connection at the moment, you’ll need to upgrade this as well as move to a VoIP telephone system.

Technical Support

Contact us

Office hours

Monday: 8am – 6pm
Tuesday: 8am – 6pm
Wednesday: 8am – 6pm
Thursday: 8am – 6pm
Friday: 8am – 6pm
Saturday: 10am – 4pm
Sunday: 10am – 4pm