- 26 April 2024
- 15 May 2024
- 2 min read
Knowledge HubTM
Urgent Draytek Vulnerability Exploited – Impacting Connectivity for Users
- Date Posted:
- 2 min read
- Written by: Exa Networks
Recently, a vulnerability within Draytek routers and firewalls has been identified and is actively being exploited by cybercriminals.
This vulnerability is causing intermittent connectivity issues for customers using these devices as their primary routers or firewalls. If you are a Draytek user or manage a Draytek device, it is crucial to be aware of the potential risks this could pose and take action to safeguard your network.
What problems is this causing?
The exploitation of this vulnerability began on Sunday morning, and it has since been identified by several ISPs across the country. These ISPs have reported widespread issues affecting a significant number of customers who are using Draytek devices. Some Exa customers have also been affected, experiencing similar connectivity disruptions as a result.
Given the timing and scale of this issue, it is clear that the vulnerability is being actively targeted. Users may notice issues such as frequent disconnections, slow internet speeds, or even complete loss of connectivity. The ongoing exploitation of this vulnerability is not only causing inconvenience for affected users but also puts those systems at greater risk of further security breaches. Attackers can exploit the flaw to gain unauthorised access to network configurations or potentially launch more severe cyber-attacks.
Is your device affected?
This vulnerability impacts several Draytek router and firewall models, particularly those that have not received recent security patches. If you are unsure whether your device is affected, it’s vital to check if you have the latest firmware updates installed.
The good news is for any customers utilising our Router Management service, your Draytek device will have already been patched beyond the vulnerability in question. These devices, which are part of a special security programme, have received regular firmware updates that ensure they remain secure from this and other potential threats. As such, customers with our Router Management service should not experience the same connectivity issues from this vulnerability and can rest assured that their devices are protected.
What should you do?
To ensure your device is secure and protected from this vulnerability, it is essential to upgrade your firmware to the latest release. By updating to the latest firmware, you can effectively patch the vulnerability and avoid potential disruptions or security risks.
If you’re unsure how to check for or install the latest firmware on your Draytek device, the Exa Customer Operations team is available to guide you through the process. They can assist in how to check your device’s current firmware version and help you install the updated firmware to secure your network.
Visit the Draytek support page or contact Exa Customer Operations for assistance in upgrading your device via helpdesk@exa.net.uk or 0345 145 1234.
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